Enercare Hot Water Tank Rental Agreement

A good water tank or water heater is not only about heat, but also about safety. Renting your unit may be the best choice for reliability. You get the performance and service you need as a backup when the unexpected happens. Correction: An earlier version of this story compared two different types of water heaters, implying that they both had the same quality and price. The story also stated that the tenant was bound to a 14-year contract – there is no fixed term (rents are for the “average lifespan” of a heater”, which is usually 14 years. For Men-Chong Luk, frustration with Enercare began in November when their tenants were unable to get hot water due to a broken part of the hot water tank. “I was so angry,” she remembers her phone tag with Enercare customer service. Once you`ve spoken to your provider, you should know what needs to be done to terminate your water heater lease. This includes notifying your landlord, paying a separation or cancellation fee, or purchasing your water heater. If your contract is more than 7 years old, the cost is minimal. * Offer expires December 31, 2021. Cannot be combined with other offers and is only available to new customers who enter into a new water heater, oven and air conditioning lease with Enercare Home and Commercial Services Limited Partnership (“Enercare”).

We reserve the right to change or cancel this offer at any time without notice. Certain terms and conditions apply. Customers will receive a prepaid Mastercard of $500 per new installation of all natural gas water heaters, $100 per new installation of an electric water heater and $500 for all tankless installations. Private customers do not pay for the first three months of the rental period and monthly payments begin in the fourth month of the rental period. Payments will continue throughout the useful life of the water heater, oven and/or air conditioner. See the rental agreement for full terms and conditions. In addition, for a prepaid Mastercard, retail customers can qualify for up to $300 as a refund of account closure fees that may apply if the customer leaves their current provider. Account closure fees may vary depending on the contractual terms of the provider.

Terms and conditions apply. The offer is only valid in certain areas. Enercare reserves the right to modify or cancel this offer at any time without notice. Contact Enercare at 1-844-363-7227 for more details. Mastercard Prepaid cards are accepted wherever Mastercard is accepted. Please allow 6-8 weeks for delivery of the prepaid Mastercard once the water heater, oven and air conditioning are installed. The card is issued by the Peoples Trust Company under license from Mastercard International Incorporated. ® /™Mastercard is a registered trademark and the Circles design is a trademark of Mastercard International Incorporated. No cash access or recurring payments. Card valid for up to 6 months; Unused credit expires at midnight EST on the last day of the month of the validity date. The terms and conditions of the card apply.

¹ The offer is only available in certain areas. Further information can be found in the general terms and conditions of the rental agreement. ®Enercare and the Design are registered trademarks of Enercare Inc. used under license. The Bureau`s investigation examined whether competition has been significantly prevented or reduced as a result of Enercare`s conduct, or whether it is likely to be prevented or reduced. Given that the Bureau`s investigation did not currently support the conclusion that Enercare`s water heater return policy constituted a practice of anti-competitive acts aimed at abusing the dominance provisions, its analysis in this regard focused on Enercare`s use of BOULC. Ontario`s Consumer Protection Act, 2002 prohibits unsolicited marketing and door-to-door contracts for water heaters and HVAC equipment. From 1. In March of this year, suppliers are required by law to provide a cover page with contracts for these products and services. If Enercare does not determine that a water heater cannot be repaired economically, a customer`s only option to cancel it is to purchase it. For example, according to Enercare`s 2019 buyback schedule, the buyback required for a 50-gallon gas water heater less than a year old would be $1,620 and $707 for a 10-year-old water heater. Enercare states that in its agreements with builders, “the builder is required to provide the buyer with all necessary lease details and agrees to do so as part of its legal obligations under its agreement with Enercare.” If you buy your water heater directly, a single service call can cost several hundred dollars.


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